• person Account & Subscription
  • How do I subscribe to VBTV?
  • What if I purchased the wrong pass?
  • What plans are available
  • How do I cancel my subscription
  • Why hasn't my subscription renewed
  • Where can I view my subscription details
  View all articles
• video_library Bills & Payment
  • What are the payment methods supported?
  • My payment was rejected, what do I do?
  • How do I update my payment method
  • Refund Request
  • Who is Cleeng?
  View all articles
• density_medium Content
  • Does content get deleted?
  • Is VBTV available globally?
  • How to search for a video
  • Are there replays?
  • Which languages are supported?
  • How do I access content?
  View all articles
• apps Apps & Devices
  • How can I watch on Apple TV?
  • What browser should I view on?
  • Can I cast live events or VOD (video on demand) to a bigger screen?
  • How many devices can I watch concurrently on?
  • What devices can I watch VBTV on?
  View all articles
• payments Technical Support
  • How do I contact customer support for technical issues?
  • How can I report an issue with a live stream or VOD content?
  • Why can't I access certain content or live events?
  • Why is the video buffering or freezing?
  • What can I do if the video or stream quality is bad?
  • What if I can't login (password reset)?
  View all articles